Troubleshooting
Troubleshooting¶
- Service Startup Failure: Check the
sm_out.log
file in thelogs
folder of the BotCity Studio SDK. Alternatively, review the Event Viewer under Windows Logs > Application. - Configuration Issues: Ensure all settings are correctly defined and match the system specifications.
- Practical Example: See how to configure in the practical guide: Session Manager.
For further assistance, contact our support team.